Shipping Policy
Order Processing Time:
Once your order is placed, our team will begin processing it within 1-2 business days. During this time, we will verify the order details, prepare the items for shipment, and perform any necessary quality checks.
Shipping Methods and Delivery Time:
We offer various shipping methods to accommodate your preferences. The estimated delivery time for each method is as follows:
Standard Shipping: 4-5 days, based on product type, weight and dimensions.
Express Shipping: 1-2 days (If you are looking for an express shipping, please reach us on +91 9653140702
Please note that these are estimated delivery times and may vary based on factors such as product availability, destination, and unforeseen circumstances beyond our control.
Shipping Costs:
a) Standard Shipping/Priority Shipping:
- Prepaid orders have free shipping
- A fixed shipping charge of Rs.90/- is applicable on all COD orders
b) Express Shipping:
- Express shipping costs will be calculated based on the total weight, dimensions, destination etc. (If you are looking for an express shipping, you can reach us on +91 9653140702
Shipping Address:
It is your responsibility to provide accurate and complete shipping information during the checkout process. Please double-check your shipping address to ensure proper delivery. We cannot be held responsible for delays or non-delivery resulting from incorrect or incomplete address information
Shipping Delays or Issues:
While we strive to deliver your orders within the estimated timeframes, please understand that unforeseen circumstances such as weather conditions, natural disasters, or carrier delays may occasionally impact the delivery schedule. In such cases, we will work closely with the carrier to resolve any issues and keep you informed about the status of your shipment.
If you have any questions or require further assistance regarding our shipping policy, please contact our customer support team on +91 9653140702 or email us on hello@mypurplepanda.com. We are here to help!